Ekart has introduced a customised ‘Refinishing Service’ to address the challenges of managing returns in the fashion and lifestyle sector.
“Ekart remanufactures over 90% of returned inventory, enabling brands to mitigate losses and maximize revenue potential,” the release said.
The service targets direct to consumer (D2C), e-commerce and retail businesses in the fashion and lifestyle sector. In addition to fashion and lifestyle brands, Ekart’s repair services span industries such as shoes, handbags, accessories, and home and decor, covering products such as curtains, bedsheets and blankets.
“Ekart’s facility has the capacity to process 55,000 units per day, utilizing best-in-class machinery and energy-saving technology. The refinishing process at Ekart’s facility includes rigorous quality checks, stain removal, box replacement, ironing, stitching (if required) and final quality control to ensure precision of the refinished products. What sets Ekart’s refinishing services apart is its commitment to personalized refinishing solutions that adhere to each brand’s specific Standard Operating Procedures (SOPs), ensuring that each product receives customized treatment for optimal results,” it reads.
Mani Bhushan, Chief Business Officer, Ekart said, “For fashion brands, managing returns is a major challenge, both logistically and financially. With Refinish, Ekart has introduced an innovative solution to the perennial challenge of managing returns. By leveraging cutting-edge technology and sustainable practices, we are helping brands optimize their supply chain and drive positive change at a broader scale. Our Refinish service is a first-of-its-kind setup in this space and also a significant milestone. It sets a new benchmark in returns management and showcases our unwavering commitment towards innovation, efficiency and sustainability.”
Ekart operates Refinish centers in key demand hubs across India to facilitate faster return processing and reduce transportation costs for brands. These locations include Gurgaon, Mumbai, Bangalore and Kolkata.
The facility uses best-in-class machinery such as up steam tables and steam vacuum tables to thoroughly and efficiently process returned inventory, while industry leading foam finishing machines ensure quality.
“By repairing returned inventory to a sellable condition with shorter lead times, Ekart enables brands to maximise revenue potential and minimise losses associated with unsellable products. The machines and products used for the repairs are energy-efficient, saving up to 50% energy at every step of the process. By leveraging these advanced technologies, Ekart not only maximises efficiency but also minimises its impact on the environment, aligning with its commitment to responsible business practices,” it also read.
